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Frame Setup

Follow these simple steps to get your ArtSync AI Frame up and running:


1. Unbox and Power On

Carefully unbox your frame, plug it in using the provided low-visibility power cable, and power it on. 


2. Connect to WiFi

Follow the on-screen prompts to connect your frame to your WiFi network for seamless functionality.


3. Access Settings

From the home screen, tap the Settings icon to access your frame’s settings.


4. Add User Management

On the My Frame page, tap the + next to User Management.


5. Add the ArtSync AI Address

In the pop-up box, type frames@artsyncai.com and press OK.


6. Save Your Frame Email Address

Find the email address assigned to your frame and save it for later use.


7. Link Your Frame in the App

Open the ArtSync app and tap the + button.


8. Finalize the Setup

Give your frame a name and enter the assigned email address into the Delivery Email field.


Your frame is now ready to sync with the ArtSync app and begin displaying your favorite artwork and photos! 

If you encounter any issues, visit our Help & Support page or contact our support team.